Privacy Policy
PRIVACY POLICY Cherlene Wilson of Cherlene Wilson Ltd. recognises and respects individual’s right to keep their personal information private and has therefore adopted this Privacy Policy. This Privacy Policy covers Cherlene Wilson's use of any personal data and information that you provide, and we collect or hold. By continuing to browse and use our website (cherlenewilson.com, puritytalks.com or brandauthenticity.co) you are accepting the terms and conditions of use which governs Cherlene Wilson's and Brand Authenticity’s relationship with you. DATA PROTECTION This policy explains how Cherlene Wilson Ltd and the websites (cherlenewilson.com, puritytalks.com or brandauthenticity.co) complies with current Data Protection legislation, including the General Data Protection Regulation (GDPR) which came into effect on 25th May 2018, and the Privacy & Electronic Communications Regulations 2003 (‘the PECR). We may update or amend this policy in line with the UK’s exit of the European Union. By selecting your preferences and confirming that you wish to be contacted by Cherlene Wilson Ltd, you agree to allow Cherlene Wilson Ltd to contact you by mail, email, telephone, app notifications and/or SMS text message, in connection with its charitable purposes. Contact will be made based on the consent you have given to us, or for legitimate interests in accordance with current UK / EU data protection regulations. WHAT PERSONAL DATA DO WE COLLECT? We collect your name, email address, contact number so we can maintain contact with you. You also have the option to provide us with additional information, such as your address, gender, date of birth, occupation, health information, and details of events you have attended in association with Cherlene Wilson Ltd, and/or plan to attend in the future. HOW DO WE COLLECT INFORMATION ABOUT YOU? We collect your personal information every time you are in contact with us. These includes, when you: • visit our website • register your details on cherlenewilson.com, puritytalks.com or brandauthencity.co • register for a Cherlene Wilson event – including seminars, workshops, conferences, retreats, group coaching sessions on platforms such as Eventbrite sign up for a coaching session • provide your personal information and contact details in writing or orally, to a member of staff or volunteer • purchase merchandise or services • attend events or participate in event/workshop activities • communicate with Cherlene Wilson Ltd via email, letter, telephone, social media or other means • engage in face to face meetings with staff and volunteers • access any associated social media pages on platforms such as Facebook, Instagram, Twitter, Snapchat, Periscope and YouTube Cherlene Wilson Ltd does not hold or keep any debit or credit card details provided when making donations/payments for services/goods made via our websites, mobile app or in person. All card donations/payments are handled and processed by 3rd party service providers who encrypt card information sent via our website or mobile app. HOW DO WE USE YOUR INFORMATION? Cherlene Wilson Ltd will use the personal information we collect from you for the purpose outlined at the time of collection, or otherwise as set out in this Privacy Policy. Your personal information will not be used for any other purpose, without first seeking your consent, unless we are required to by law. As a matter of general practice, we will only use your personal information as follows: • with your consent, we will use your data to keep you informed of events and resources by text, email, telephone and/or post, to establish and maintain your involvement with Cherlene Wilson Ltd • to provide you with updates on events you have signed up for, and/or events you have attended • to record and acknowledge your donations • to respond to requests, enquiries or any complaints associated with Cherlene Wilson Ltd • to keep you informed of new developments, and/or initiatives we believe may be of interest to you • to provide you with information and invitations to upcoming activities and/or events which we believe may be of interest to you • to improve our general ability to assist, support attendees, and the wider community • to enable the Cherlene Wilson Ltd team to periodically and directly communicate with you • to assist the team to analyse organisational growth WHO SEES YOUR INFORMATION? The information you provide to us will be held on computers in association with Cherlene Wilson Ltd, and may be accessed by, or given to staff or volunteers of Cherlene Wilson Ltd. Information is only shared with staff and/or volunteers who have signed a confidentiality agreement and have been given clear parameters and restrictions to ensure that use of your information is limited to the purpose for which it is provided. We will also house your data within our own database stored within a secure online system accessible by responsible and fully trained staff and volunteers. All information is stored securely and kept no longer than necessary for the purpose for which it was collected. Any information we do not require for the purposes outlined above, are anonymised or securely destroyed. We do not currently store or intend to store any financial details (credit or debit card numbers) provided through online donations/transactions. WHO DO WE SHARE YOUR INFORMATION WITH? Your information is shared with trusted 3rd parties, who are our service providers and act for us for the purposes set out in this policy, and for any other purposes approved by you. Our service providers process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. In these instances: • Cherlene Wilson Ltd only provides the information the service providers need to perform their specific services • The service providers may only use your data for the exact purposes we specify in our contract with them • We work closely with our service providers to ensure that your privacy is respected and protected at all times. • If we stop using their services, any of your data held by them will either be deleted or rendered anonymous. By providing us with your details, you are giving Cherlene Wilson Ltd your express permission to transfer data to our service providers including ChurchSuite, Go Cardless, Stripe, MailChimp and TextLocal, to enable fulfilment of the purpose for collection outlined above. We never share information with 3rd parties, for their own purposes, unless we are legally required to do so, to assist fraud reduction, to provide services requested, minimise credit risks and/or the police or other enforcement, regulatory or Government body, make a valid request for us to do so. Any transfer of your personal information will follow applicable laws, and we will treat the information under the guiding principles of this privacy policy. Your personal information will be kept strictly confidential. We do not sell or pass any of your personal information to any other organisations and/or individuals without your express consent, unless required by law. ACCESS TO YOUR INFORMATION To find out what information Cherlene Wilson Ltd holds on you, you may request access to your personal information at any time by making a ‘Subject Access Request’ to our organisations Privacy Officer. The Privacy Officer’s contact details are at the end of this Policy. Unless we are legally obligated or authorised to refuse you access, we will provide you with access to your personal information within 1 month of receiving your subject access request, unless circumstances exist which enables us to extend this time limit. HELP US KEEP YOUR PERSONAL INFORMATION UP-TO-DATE If at any time, you wish to change personal information we hold about you that is inaccurate or out of date, please contact us. Cherlene Wilson Ltd will take reasonable steps to correct any of your information that is out of date, inaccurate or incomplete. To help us keep our records up-to-date, please tell us as soon as your contact details change. If at any time, you wish for your personal information to be deleted, please let us know, by using the contact details at the end of this Policy. In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data. We may refuse your request to access, amend or delete your personal information in certain circumstances. If we do refuse your request, we will provide you with a reason for our decision. In the case of amendment, we will note that you have disputed the accuracy of your personal information. At any time, you can change the way we contact you, or the kind of information we send to you. You can do this by contacting us by mail or email using the contact details at the end of this Privacy Policy. If you no longer wish to be contacted by Cherlene Wilson Ltd, you can also unsubscribe from our regular emails or texts at any time by using the ‘unsubscribe’ or ‘change preferences’ links contained in the email or texts you have received. SECURITY Cherlene Wilson Ltd will take reasonable steps to keep any personal information we hold secure, accurate and up to date. Personal information held electronically are stored securely. The internet is not a secure method of transmitting information. Accordingly, Cherlene Wilson Ltd cannot accept responsibility for the security of information you send to or receive from us over the internet, or for the unauthorised access or use of that information. We take security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. Your information will be held for a reasonable period or as long as the new law requires or permits. COOKIES POLICY Cookies are small amounts of information that we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site cherlenewilson.com. Cookies make it easier for you to log on to and use the site during future visits. They also help to monitor website traffic and personalise the content of the site for you, but they will not store, save or collect personal information. You may set up your computer to reject cookies, although, in that case, you may not be able to use certain features on our site. LINKS This website may also include links to other websites. Links provided by Cherlene Wilson Ltd are to provide further information for your convenience. We use websites such as YouTube to embed videos on our website, service providers such as MailChimp and Google Analytics, and you may be sent cookies from them via our site. Please look at the cookie and privacy policies of these third-part sites if you want more information about this. Unless it is material supplied or posted by Cherlene Wilson Ltd, we do not endorse the website(s) and have no responsibility for the content of the linked website(s), nor for the cookies they may contain. Users should therefore note that they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links. DOWNLOADS Any documents or files available to download from our website are provided at the users own risk. SOCIAL MEDIA Cherlene Wilson uses social media platforms such as Facebook, Twitter, Instagram, Snapchat, Periscope and YouTube. Users should verify the authenticity of sites before posting or providing personal information on such sites and platforms. Our website and emails may provide social media buttons, permitting sharing our web content directly onto a social media platform. Use of such buttons is at your own risk. Unless materials are supplied or officially posted by Cherlene Wilson Ltd, we do not endorse social media websites, nor do we have any responsibility for the content or cookies they may contain. Cherlene Wilson Ltd will not ask for passwords or any personal details on social media. CHANGES TO THIS POLICY Cherlene Wilson Ltd may amend this Privacy Policy from time to time to ensure compliance with changes or amendments to UK law. Any amended version of this Privacy Policy will be available to view on our website www.trclondon.org. We invite you to visit our website regularly to keep up to date with any changes. CONTACT DETAILS If you would like any further information, or have any queries, issues, problems or complaints relating to Cherlene Wilson Ltd’s Privacy Policy or our information handling practices in general, please contact Cherlene Wilson using the email address below. Email: cherlene@cherlenewilson.com CONTACTING THE REGULATOR If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. You can contact them by: • calling: 0303 123 1113, • or go online to www.ico.org.uk/concerns (opens in a new window; please note we can’t be responsible for the content of external websites) PRIVACY POLICY Cherlene Wilson of Cherlene Wilson Ltd. recognises and respects individual’s right to keep their personal information private and has therefore adopted this Privacy Policy. This Privacy Policy covers Cherlene Wilson's use of any personal data and information that you provide, and we collect or hold. By continuing to browse and use our website (cherlenewilson.com, puritytalks.com or brandauthenticity.co) you are accepting the terms and conditions of use which governs Cherlene Wilson's and Brand Authenticity’s relationship with you. DATA PROTECTION This policy explains how Cherlene Wilson Ltd and the websites (cherlenewilson.com, puritytalks.com or brandauthenticity.co) complies with current Data Protection legislation, including the General Data Protection Regulation (GDPR) which came into effect on 25th May 2018, and the Privacy & Electronic Communications Regulations 2003 (‘the PECR). We may update or amend this policy in line with the UK’s exit of the European Union. By selecting your preferences and confirming that you wish to be contacted by Cherlene Wilson Ltd, you agree to allow Cherlene Wilson Ltd to contact you by mail, email, telephone, app notifications and/or SMS text message, in connection with its charitable purposes. Contact will be made based on the consent you have given to us, or for legitimate interests in accordance with current UK / EU data protection regulations. WHAT PERSONAL DATA DO WE COLLECT? We collect your name, email address, contact number so we can maintain contact with you. You also have the option to provide us with additional information, such as your address, gender, date of birth, occupation, health information, and details of events you have attended in association with Cherlene Wilson Ltd, and/or plan to attend in the future. HOW DO WE COLLECT INFORMATION ABOUT YOU? We collect your personal information every time you are in contact with us. These includes, when you: • visit our website • register your details on cherlenewilson.com, puritytalks.com or brandauthencity.co • register for a Cherlene Wilson event – including seminars, workshops, conferences, retreats, group coaching sessions on platforms such as Eventbrite sign up for a coaching session • provide your personal information and contact details in writing or orally, to a member of staff or volunteer • purchase merchandise or services • attend events or participate in event/workshop activities • communicate with Cherlene Wilson Ltd via email, letter, telephone, social media or other means • engage in face to face meetings with staff and volunteers • access any associated social media pages on platforms such as Facebook, Instagram, Twitter, Snapchat, Periscope and YouTube Cherlene Wilson Ltd does not hold or keep any debit or credit card details provided when making donations/payments for services/goods made via our websites, mobile app or in person. All card donations/payments are handled and processed by 3rd party service providers who encrypt card information sent via our website or mobile app. HOW DO WE USE YOUR INFORMATION? Cherlene Wilson Ltd will use the personal information we collect from you for the purpose outlined at the time of collection, or otherwise as set out in this Privacy Policy. Your personal information will not be used for any other purpose, without first seeking your consent, unless we are required to by law. As a matter of general practice, we will only use your personal information as follows: • with your consent, we will use your data to keep you informed of events and resources by text, email, telephone and/or post, to establish and maintain your involvement with Cherlene Wilson Ltd • to provide you with updates on events you have signed up for, and/or events you have attended • to record and acknowledge your donations • to respond to requests, enquiries or any complaints associated with Cherlene Wilson Ltd • to keep you informed of new developments, and/or initiatives we believe may be of interest to you • to provide you with information and invitations to upcoming activities and/or events which we believe may be of interest to you • to improve our general ability to assist, support attendees, and the wider community • to enable the Cherlene Wilson Ltd team to periodically and directly communicate with you • to assist the team to analyse organisational growth WHO SEES YOUR INFORMATION? The information you provide to us will be held on computers in association with Cherlene Wilson Ltd, and may be accessed by, or given to staff or volunteers of Cherlene Wilson Ltd. Information is only shared with staff and/or volunteers who have signed a confidentiality agreement and have been given clear parameters and restrictions to ensure that use of your information is limited to the purpose for which it is provided. We will also house your data within our own database stored within a secure online system accessible by responsible and fully trained staff and volunteers. All information is stored securely and kept no longer than necessary for the purpose for which it was collected. Any information we do not require for the purposes outlined above, are anonymised or securely destroyed. We do not currently store or intend to store any financial details (credit or debit card numbers) provided through online donations/transactions. WHO DO WE SHARE YOUR INFORMATION WITH? Your information is shared with trusted 3rd parties, who are our service providers and act for us for the purposes set out in this policy, and for any other purposes approved by you. Our service providers process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. In these instances: • Cherlene Wilson Ltd only provides the information the service providers need to perform their specific services • The service providers may only use your data for the exact purposes we specify in our contract with them • We work closely with our service providers to ensure that your privacy is respected and protected at all times. • If we stop using their services, any of your data held by them will either be deleted or rendered anonymous. By providing us with your details, you are giving Cherlene Wilson Ltd your express permission to transfer data to our service providers including ChurchSuite, Go Cardless, Stripe, MailChimp and TextLocal, to enable fulfilment of the purpose for collection outlined above. We never share information with 3rd parties, for their own purposes, unless we are legally required to do so, to assist fraud reduction, to provide services requested, minimise credit risks and/or the police or other enforcement, regulatory or Government body, make a valid request for us to do so. Any transfer of your personal information will follow applicable laws, and we will treat the information under the guiding principles of this privacy policy. Your personal information will be kept strictly confidential. We do not sell or pass any of your personal information to any other organisations and/or individuals without your express consent, unless required by law. ACCESS TO YOUR INFORMATION To find out what information Cherlene Wilson Ltd holds on you, you may request access to your personal information at any time by making a ‘Subject Access Request’ to our organisations Privacy Officer. The Privacy Officer’s contact details are at the end of this Policy. Unless we are legally obligated or authorised to refuse you access, we will provide you with access to your personal information within 1 month of receiving your subject access request, unless circumstances exist which enables us to extend this time limit. HELP US KEEP YOUR PERSONAL INFORMATION UP-TO-DATE If at any time, you wish to change personal information we hold about you that is inaccurate or out of date, please contact us. Cherlene Wilson Ltd will take reasonable steps to correct any of your information that is out of date, inaccurate or incomplete. To help us keep our records up-to-date, please tell us as soon as your contact details change. If at any time, you wish for your personal information to be deleted, please let us know, by using the contact details at the end of this Policy. In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data. We may refuse your request to access, amend or delete your personal information in certain circumstances. If we do refuse your request, we will provide you with a reason for our decision. In the case of amendment, we will note that you have disputed the accuracy of your personal information. At any time, you can change the way we contact you, or the kind of information we send to you. You can do this by contacting us by mail or email using the contact details at the end of this Privacy Policy. If you no longer wish to be contacted by Cherlene Wilson Ltd, you can also unsubscribe from our regular emails or texts at any time by using the ‘unsubscribe’ or ‘change preferences’ links contained in the email or texts you have received. SECURITY Cherlene Wilson Ltd will take reasonable steps to keep any personal information we hold secure, accurate and up to date. Personal information held electronically are stored securely. The internet is not a secure method of transmitting information. Accordingly, Cherlene Wilson Ltd cannot accept responsibility for the security of information you send to or receive from us over the internet, or for the unauthorised access or use of that information. We take security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. Your information will be held for a reasonable period or as long as the new law requires or permits. COOKIES POLICY Cookies are small amounts of information that we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site cherlenewilson.com. Cookies make it easier for you to log on to and use the site during future visits. They also help to monitor website traffic and personalise the content of the site for you, but they will not store, save or collect personal information. You may set up your computer to reject cookies, although, in that case, you may not be able to use certain features on our site. LINKS This website may also include links to other websites. Links provided by Cherlene Wilson Ltd are to provide further information for your convenience. We use websites such as YouTube to embed videos on our website, service providers such as MailChimp and Google Analytics, and you may be sent cookies from them via our site. Please look at the cookie and privacy policies of these third-part sites if you want more information about this. Unless it is material supplied or posted by Cherlene Wilson Ltd, we do not endorse the website(s) and have no responsibility for the content of the linked website(s), nor for the cookies they may contain. Users should therefore note that they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links. DOWNLOADS Any documents or files available to download from our website are provided at the users own risk. SOCIAL MEDIA Cherlene Wilson uses social media platforms such as Facebook, Twitter, Instagram, Snapchat, Periscope and YouTube. Users should verify the authenticity of sites before posting or providing personal information on such sites and platforms. Our website and emails may provide social media buttons, permitting sharing our web content directly onto a social media platform. Use of such buttons is at your own risk. Unless materials are supplied or officially posted by Cherlene Wilson Ltd, we do not endorse social media websites, nor do we have any responsibility for the content or cookies they may contain. Cherlene Wilson Ltd will not ask for passwords or any personal details on social media. CHANGES TO THIS POLICY Cherlene Wilson Ltd may amend this Privacy Policy from time to time to ensure compliance with changes or amendments to UK law. Any amended version of this Privacy Policy will be available to view on our website www.trclondon.org. We invite you to visit our website regularly to keep up to date with any changes. CONTACT DETAILS If you would like any further information, or have any queries, issues, problems or complaints relating to Cherlene Wilson Ltd’s Privacy Policy or our information handling practices in general, please contact Cherlene Wilson using the email address below. Email: cherlene@cherlenewilson.com CONTACTING THE REGULATOR If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. You can contact them by: • calling: 0303 123 1113, • or go online to www.ico.org.uk/concerns (opens in a new window; please note we can’t be responsible for the content of external websites)